Feedback

Resource Lens includes an in-product feedback panel for experience ratings and product comments. Use the support channel listed with your Marketplace subscription when you need a response or technical help.

What to include

• The portal area, workflow, or feature involved.
• Steps to reproduce an issue.
• Expected and actual outcomes.
• The analysis run ID and relevant event sequence when the feedback concerns a run.
• Whether Firesub AB may contact you about the feedback.

Do not include credentials, access tokens, secrets, personal data that is not needed for support, or full resource payloads. Product feedback is not a substitute for urgent operational or security incident reporting.